Frequent questions
Is MyTelkomsel a free app?
Yes, MyTelkomsel is a free app both to install and to use, although it requires that you have a plan with Telkomsel in order to access it.
Why can't I open MyTelkomsel?
There are several reasons why you might not be able to open the MyTelkomsel app. If you've been using the app without problems until now, make sure you have the latest version of the app. At freedown, we offer older versions, but they may not work if the app requires the latest version.
How do I sign up for MyTelkomsel?
To sign up for MyTelkomsel, you first need to pay for a plan. Then enter your phone number on the app, after which you'll get an SMS with a verification code. After you verify your number, you'll have access to MyTelkomsel.
What Android version do I need to use MyTelkomsel?
To use MyTelkomsel, you need at least Android 7. On an iOS device, on the other hand, you need at least version 11.
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